Terms and Conditions

Convia

Effective Date: November 6, 2026
Last Updated: November 6, 2026

1. Acceptance of Terms

Welcome to Convia.

These Terms of Service ("Terms") govern your access to and use of Convia, including its website, web application, AI-powered features, document management capabilities, research tools, integrations, and related services.

Convia is operated by Ritu Raj Bora, an individual developer based in India.

By creating an account, accessing, or using Convia, you agree to be bound by these Terms and the accompanying Privacy Policy.

If you do not agree with these Terms, you must discontinue using the service.

2. Eligibility

To create an account and use Convia, you must:

Be at least 18 years old or have reached the age of majority in your jurisdiction, whichever is higher.
Have the legal capacity to enter into a binding agreement.
Provide accurate information when creating your account.
Use the service in compliance with applicable laws and regulations.

By registering, you confirm that you satisfy these eligibility requirements.

3. About Convia

Convia is an AI-powered personal continuity workspace designed to help users organize, understand, and manage their digital knowledge and everyday workflows.

Depending on availability, Convia provides features including:

AI-powered conversations and contextual assistance.
Persistent conversation history and memory management.
Personal knowledge and document management.
Research and source-linked information retrieval.
Mission, objective, and commitment tracking.
Decision records and risk management.
Contextual planning and reusable playbooks.
Document analysis, summaries, and comparisons.
Voice input and transcription.
Optional Google Workspace integrations.
Travel research and external provider links.
Agent-assisted workflows and proposed actions.

Features may be introduced, modified, limited, suspended, or discontinued as the platform evolves.

Not every feature is guaranteed to remain available at all times.

4. Account Registration and Security

Certain Convia features require an authenticated account.

You agree to:

Provide accurate and current registration information.
Maintain the confidentiality of your login credentials.
Protect your devices and authentication sessions.
Notify us promptly if you suspect unauthorized access to your account.
Avoid sharing your account with unauthorized individuals.
Accept responsibility for activities performed through your account, subject to applicable law.

You must not attempt to access another user's account, workspace, documents, or private information without authorization.

We reserve the right to suspend or restrict accounts where we reasonably believe unauthorized access, fraudulent activity, or security violations have occurred.

5. User Content and Ownership

You retain ownership of the content and information that you submit to Convia, subject to any rights belonging to third parties.

This includes:

Conversations and messages.
Uploaded documents and files.
Personal notes and saved memories.
Research instructions and saved materials.
Missions, commitments, and workspace records.
Other information or material you create or submit.

Convia does not claim ownership of your personal content merely because you use the platform.

5.1 Permission to Process User Content

To operate the service, you grant Convia a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, transmit, display, and process your submitted content solely as reasonably necessary to:

Provide the features you request.
Maintain your workspace and conversation history.
Process documents and retrieve relevant information.
Deliver AI-powered functionality through configured providers.
Maintain service security and reliability.
Comply with applicable legal obligations.

This permission extends to service providers only where necessary to perform the requested functionality or operate the platform.

This license ends when the relevant content is deleted or the account is terminated, except where continued processing or retention is necessary for legitimate technical, security, backup, or legal purposes.

Further details regarding personal information and processing are provided in the Convia Privacy Policy.

5.2 Your Responsibility for Submitted Content

You represent that:

You own the content or have the necessary rights and permissions to submit it.
Your use of the content does not violate another person's privacy, intellectual property, or other legal rights.
You have appropriate authorization before uploading confidential documents or information belonging to others.

You are responsible for the material you upload, generate, store, or share through Convia.

6. Acceptable Use Policy

Convia is intended for lawful, responsible, and productive use.

You agree not to use the platform to:

Violate applicable local, national, or international laws.
Commit fraud, deception, identity theft, or other unlawful activities.
Harass, threaten, intimidate, or harm other individuals.
Upload malicious software, harmful files, or destructive code.
Attempt unauthorized access to systems, networks, or accounts.
Interfere with the platform's availability, security, or functionality.
Reverse engineer or exploit the hosted service except where permitted by applicable law or an applicable open-source license.
Scrape, extract, or harvest private information without authorization.
Circumvent authentication, access restrictions, or security mechanisms.
Misuse third-party integrations or violate their terms.
Use Convia to infringe intellectual property or privacy rights.
Upload content that you are legally prohibited from sharing.
Abuse APIs, automate requests excessively, or deliberately disrupt service infrastructure.

You must not use Convia to facilitate unlawful activities or expose other users or third parties to unauthorized access or harm.

We may investigate suspected violations and take appropriate action, including restricting access or terminating accounts.

7. AI Features and Generated Information

Convia provides AI-powered features through configured third-party inference providers.

These features may generate:

Written responses.
Summaries and explanations.
Research reports.
Contextual recommendations.
Decisions and planning suggestions.
Document analysis.
Mission and project plans.
Proposed actions and workflow drafts.

7.1 AI Output Limitations

Artificial intelligence systems are probabilistic and may produce information that is inaccurate, incomplete, outdated, misleading, or fabricated.

You acknowledge that:

AI-generated information is not guaranteed to be factually correct.
Generated citations do not independently establish the accuracy of every associated statement.
AI-generated recommendations may not reflect every relevant circumstance.
Generated summaries may omit relevant information.
Outputs may differ between requests, even when similar instructions are provided.
AI-generated content may resemble content independently generated for other users.

You are responsible for reviewing and verifying important information before relying on it.

7.2 No Professional Advice

Convia does not provide professional medical, legal, financial, investment, tax, or other regulated professional advice.

AI-generated information should not replace advice from appropriately qualified professionals.

You must independently assess the suitability of recommendations before making important personal, financial, professional, or business decisions.

7.3 Human Responsibility

Convia is designed to assist human decision-making, not replace it.

You remain responsible for decisions, actions, commitments, and outcomes arising from your use of AI-generated information.

8. Agent Workflows and External Actions

Convia may provide agent-assisted workflows, proposed actions, plans, task execution records, and approval mechanisms.

These features are subject to their implemented capabilities.

An approval or confirmation recorded within Convia does not necessarily mean that an external action has been performed.

External operations remain unavailable unless the relevant provider integration and execution handler are implemented and enabled.

You acknowledge that:

Generated plans are suggestions rather than guaranteed outcomes.
Recorded approvals do not independently establish that an external operation occurred.
Execution records reflect the status reported by the implemented workflow.
You must independently verify the completion and consequences of important external operations.

Do not assume that approving an action proposal sends an email, changes a calendar event, submits a form, makes a purchase, or modifies an external system.

9. Research, Search, and Travel Features

9.1 Research Functionality

Convia may use third-party search providers to retrieve information and generate research outputs.

Research results may contain inaccuracies, outdated material, incomplete sources, or incorrect interpretations.

Source references may be checked against retrieved search results, but this does not constitute independent verification of every generated claim.

You are responsible for reviewing original sources before relying on research outputs.

9.2 Travel Information

Convia may generate travel-related information and official provider links.

Travel tools help you prepare searches and continue to third-party travel providers. Those providers show availability and pricing and handle bookings and payments. Review the provider's terms before completing a purchase.

We do not guarantee:

Availability of flights or accommodation on external provider sites.
Accuracy of prices, availability, or terms displayed by external providers.
Final booking costs.
Seat or room availability.
External provider offers or policies.
Successful completion of third-party transactions.

Any transaction initiated through an external provider is governed by that provider's own terms and conditions.

10. Documents and Uploaded Files

Convia allows users to upload and process documents for supported functionality.

You are responsible for ensuring that uploaded files:

Do not contain unlawful material.
Do not violate another party's rights.
Are safe to process and free from malicious content.
Do not contain information you are prohibited from disclosing.

Convia may extract text, generate document summaries, retrieve selected passages, and process document information through configured AI providers when you request those features.

Uploading a document does not automatically mean that every part of it will be transmitted to an AI provider.

Some document-related features may depend on file format, extraction quality, or other technical limitations.

You should maintain independent copies of important documents. Convia should not be treated as your sole archival or backup solution.

11. Third-Party Services and Integrations

Convia may integrate with or rely on external services to provide certain features.

These may include:

Google Workspace.
Nebius AI.
NVIDIA AI.
Tavily Search.
Cloud hosting and infrastructure providers.
Browser-based speech and audio services.

11.1 Third-Party Terms

Third-party providers operate independently and may have their own terms, privacy policies, service limitations, and usage requirements.

Your use of integrated services may be subject to those additional terms.

Convia is not responsible for independent service outages, changes in third-party policies, or actions taken by external providers, except to the extent liability cannot be excluded under applicable law.

11.2 Google Workspace

Google Workspace integrations are optional and require your authorization.

The currently supported integration provides read-only access to specified Gmail, Google Calendar, and Google Drive information.

Convia does not currently provide connected email-sending, calendar-editing, or Drive-file-modification functionality through this integration.

You are responsible for reviewing the permissions requested before authorizing a connection.

You may disconnect the integration or revoke its authorization through the available controls.

Google's separate terms and policies continue to apply.

12. Intellectual Property

12.1 Convia Brand and Identity

The Convia name, brand identity, logo, visual assets, website design, and associated branding elements are protected by applicable intellectual property laws, except where particular assets are separately licensed.

You may not represent yourself as the official operator of Convia or use its branding in a misleading manner without authorization.

12.2 Open-Source Software

The Convia source code published in the official GitHub repository is distributed under the MIT License.

The rights to use, copy, modify, distribute, and sublicense that licensed software are governed by the MIT License.

Nothing in these Terms is intended to restrict permissions expressly granted under the MIT License.

Third-party libraries and components may be governed by their own respective licenses.

Repository: https://github.com/riiiituraaj/Convia

12.3 User Content

Your ownership of submitted content remains unaffected by these Terms, subject to third-party rights and the limited operational license described in Section 5.

13. Service Availability and Modifications

Convia is an evolving software platform.

We may:

Introduce new features.
Modify existing functionality.
Change technical infrastructure.
Limit access to particular features.
Update supported file formats or integrations.
Temporarily suspend services for maintenance.
Discontinue features where reasonably necessary.

We do not guarantee uninterrupted availability, continuous compatibility, or a particular response time.

We will make reasonable efforts to maintain service availability and communicate significant changes where appropriate.

Unless expressly agreed otherwise, Convia does not provide a guaranteed service-level agreement or uninterrupted availability commitment.

14. Paid Features and Payments

Certain features may be offered free of charge or through paid access in the future.

Where paid functionality is introduced:

Applicable prices will be displayed before purchase.
Payment obligations will be communicated clearly.
Applicable subscription periods and renewal conditions will be disclosed.
Cancellation and refund conditions will be communicated at the point of purchase.
Additional payment-provider terms may apply.

No paid subscription, recurring payment, or financial obligation will arise solely from reading or accepting these Terms.

Nothing in this section limits refund or consumer rights that cannot legally be excluded.

15. Account Suspension and Termination

You may discontinue using Convia at any time.

You may request account deletion through available account controls or by contacting the operator.

We reserve the right to suspend, restrict, or terminate access where:

You materially violate these Terms.
Your activities threaten platform security.
Your account is involved in fraud or unauthorized access.
Your conduct creates legal or operational risks.
We are required to do so by law or a competent authority.
Continued provision of a particular service becomes technically or legally impractical.

Where reasonably possible, we may provide notice or an opportunity to address a violation before taking action.

15.1 Consequences of Termination

Upon account termination:

Your access to the workspace may be discontinued.
Active sessions may be invalidated.
Eligible account information and content may be deleted according to the Privacy Policy and applicable retention requirements.
Certain records may be retained where required by law or necessary for security, legal, or operational purposes.

Termination does not affect rights or obligations that accrued before termination.

16. Privacy and Personal Information

Your use of Convia is also governed by our Privacy Policy.

The Privacy Policy explains:

What information is processed.
How documents and conversations are stored.
How AI providers receive relevant information.
How connected services are used.
How information may be deleted.
Your privacy rights and available choices.

In the event of any inconsistency between these Terms and the Privacy Policy concerning personal data processing, the Privacy Policy will govern the description of that processing, subject to applicable law.

17. Disclaimer of Warranties

To the maximum extent permitted by applicable law, Convia is provided on an "AS IS" and "AS AVAILABLE" basis.

We do not warrant that:

The service will always be available.
All features will operate without interruption.
AI-generated responses will be accurate or complete.
Research results will be independently verified.
Uploaded documents will always be processed successfully.
Third-party integrations will remain available.
All defects or errors will be identified or corrected.
The platform will meet every individual user's requirements.

We make no guarantees regarding specific productivity improvements, business results, research outcomes, or personal decisions resulting from use of the service.

Nothing in these Terms excludes warranties or statutory rights that cannot be excluded under applicable law.

18. Limitation of Liability

To the maximum extent permitted by applicable law, the operator of Convia will not be liable for indirect, incidental, special, punitive, or consequential losses, including loss of profits, business opportunities, anticipated savings, or reputation arising from the use of or inability to use the service.

You acknowledge that:

You are responsible for verifying AI-generated information.
You should retain independent copies of important information.
External service providers operate independently.
The availability of third-party integrations cannot be guaranteed.
You are responsible for decisions made using the platform's outputs.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including applicable consumer protection rights.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless the operator of Convia against reasonable claims, losses, liabilities, and expenses arising from:

Your unlawful use of the platform.
Your violation of these Terms.
Your infringement of another party's intellectual property or privacy rights.
Content submitted by you without appropriate authorization.
Your misuse of connected third-party services.

This section does not apply to the extent a claim arises from the operator's own unlawful conduct or liability that cannot legally be transferred to you.

20. Changes to These Terms

We may revise these Terms to reflect:

Changes to Convia's functionality.
New integrations and services.
Changes in operational practices.
Changes in legal or regulatory requirements.
Updates to security and service policies.

The revised version will be published on the official Convia website with an updated revision date.

Where material changes affect your rights or obligations, we will provide reasonable notice and obtain any required acceptance or consent.

Continued use of Convia after revised Terms become effective constitutes acceptance of those Terms where legally valid.

21. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from or relating to these Terms or the use of Convia shall be subject to the jurisdiction of the competent courts in Nagaon, Assam, India, subject to mandatory jurisdiction and consumer protection rights under applicable law.

Nothing in this section prevents a user from exercising any statutory legal remedy or consumer right available under applicable law.

22. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it enforceable, where legally possible.

The remaining provisions shall continue to remain effective.

23. Entire Agreement

These Terms, together with the Convia Privacy Policy and any additional terms expressly presented for specific features, constitute the agreement between you and the operator concerning your use of Convia.

They supersede prior agreements or understandings concerning the same subject matter, to the extent legally permitted.

24. Contact Information

For questions, complaints, legal notices, or requests concerning these Terms, contact:

Product: Convia

Developer and Operator: Ritu Raj Bora

Website: https://convia-web.xyz

Email: riturajbora291@gmail.com

Correspondence Address:

West Garmari, Raha,
Nagaon, Assam,
782103, India.

For legal or service-related inquiries, please use the subject line:

Convia – Terms of Service Inquiry

We will review and respond to communications as appropriate and in accordance with applicable laws.

Convia

A personal continuity workspace.

Your knowledge. Your context. Your continuity.